Debt Management and Credit Counseling
A Garden State Consumer Credit CounselingSM organization
A Non-Profit Organization
Credit Counseling


PRIVACY POLICY

Novadebt values you as a client and respects your right to privacy. We recognize that you utilize our services because you value our experience and competence in helping our clients to the best of our ability. In turn, we pledge our commitment to treating your information responsibly. Our organization has instituted the following policies to assure you that we are committed to protecting your privacy.

What personal information do we collect about you?

We collect personal information about you from the following sources:
  • Information we receive from you on applications and forms, as well as from other forms of communication (i.e. email, verbally)
  • Information about your transactions with us
  • Information we receive from your creditors


    • What categories of information do we disclose and to whom?

    We may disclose the following personal information to creditors or any other pre-authorized individual and/or organization.
  • Information we receive from you on applications and forms or from other forms of communication. This information may include your name, address, account numbers, assets, and income.
  • Information about your transactions with us, such as your account balance, monthly payment, payment history, and method of payment.


    • We do not disclose any nonpublic personal information about our clients or former clients to anyone, except as permitted by law. We do not rent or sell your personal financial information to any outside marketer.

    We may disclose nonpublic personal information about you to financial service providers, upon your request (i.e. mortgage company).

    We restrict access to nonpublic personal information about you to those applicable employees handling your accounts. These employees are educated about safeguarding client information and preventing unauthorized access, disclosure or use. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

    We value our clients and want you to understand how we use the information we collect. Please contact us, if you have any questions about our privacy policy, at 1-800-772-4557.

    You may request that we correct your personal information in our files. Please include, in all correspondence, your name, client ID number, and current phone number.

    Please submit any inquiries to:

    Novadebt
    225 Willowbrook Road
    Freehold, NJ 07728

    This privacy statement describes our privacy practices for both current and former clients. Please share this information with everyone covered under your Debt Management Plan. Upon your request, we will send additional copies of this statement.

    Thank you for choosing Novadebt
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    Page last updated on 03/10/2010